SamineDylah

Errors abound - Spelling mistakes, grammatical errors, weird punctuation artifacts (e.g. double quotes and single quotes redundantly used together), ascii symbol accidentally inserted, etc.

I know why closed captions on Amazon Prime, are technically poor (auto generated. under-funded, etc.).

But why are they so neglected by the media streaming giants in a business sense?

It is an offense to the hearing impaired.

It is transparent that they care little about accessibility.

It looks unprofessional.

Many people have subtitles on even if not hard of hearing. We see this terrible quality. It undermines the aesthetic beauty of the media.

So much time is spent on the shoot, the cinematography, staging, lighting, colors, angles, acting, editing. Hundreds of millions of dollars on a film, then failure to spend $1k on final proofreading/testing. Why undermine it with a stupid mistake ('ins' instead of 'in').

The answer can't simply be 'cross platform compatibility issues' because it doesn't explain the spelling mistakes, or the fact that these issues occur across multiple browsers/platforms that each have billions of users.