Essentially, I want to be the computer guy for people who have little or no computer experience, but also provide support for people who know what they're doing but don't want to get ripped off by the Geek Squad. You know, a computer handyman with an old-timey-doctor feel. Walking in with my stethescope and big medical bag of tricks, telling the user to use Firefox instead of IE and to drink lots of fluids.
The problem I'm running into is that I know the "What" but not the "How." My starting point will probably be to see what the Geek Squad charges. Then, I'll see if there are any other local computer handymen and what they do and what they charge. Then, when I'm sure how to go about it I'll get the word out.
My question is how did you/would you go about it? If you've done it before, what was the experience like? What problems did you/do you run into? Are there any books/websites that you would reccomend for first-timers managing their own business?
Feedback is much appreciated.
Where are you going to watch it?
