devtailz

I got a fraud warning from my bank a few days ago at 7:04 PM. When I logged into my bank I found 19 pending Cursor subscription charges.

I called the Cursor billing phone number I found on my real Cursor account. It was outside of working hours so got an automated message.

I promptly fired off an email at 7:16 PM making it clear I did not authorize these purchases.

After a few days of painfully slow email responses the conclusion I am getting from them is "the compute resources are fully consumed and cannot be returned or refunded".

Anyone have advice on how to proceed?

Edit: I plan to file a dispute with my bank.

Also curious if others have experienced something similar, because clearly this is a stock "we basically won't ever refund money" response.

I'm curious to hear what kinds of deployment times everyone works with and what system they are running on. I would guess most have the same times for a staging environment vs. production, but if those are different please specify.

For example, I have a Next.js project currently deployed via Vercel and it's about 40-60 seconds before becoming available. I have heard stories of several minutes to deploy and would love to hear what kind of spread there is.