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Ask HN: What do you think of not-engineered-to-last products?
FitBit 2 Charge display spontaneously failed about the 2-year mark. Searching around, I noticed many others have experienced the very same issue and that they're not standing behind this obviously defective product.
1) Why do customers keep letting themselves be abused by companies with crappy products that don't last?
2) IANAL. Is this type of defect something that could lead to a class-action lawsuit and/or a recall?