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Ask HN: Resources for Communication and Listening Online
I run the tech department for a small non-profit with employees on both sides of the Pacific. Recently we have a number of new hires, or people who have never used remote communication tools in business, talking more frequently. This has lead to some unique challenges that they're not equipped to deal with.
Do you have any ready-made resources (blog posts, slides, videos) that might help staff use remote communication tools like Google Hangouts more effectively? I'm looking for both etiquette and culture type resources. My dream would be a comparison between 'real life' and 'video chat life'.
If nothing seems to exist, I'd also be interested in collaborating to create a resource like I've described.