macguyver

Dear HN community, let me know your thoughts. If you are a founder or know someone who's having the exact problem, please put them in touch so we can help you better serve your customer.

Problem: Some founders are so focused on growing their business and working on product/sales/biz dev/funding that they sometimes can't keep up with the customer development/feedback process. A good problem to have.

Example: I recently had lunch with a founder with $1M ARR, 100% growth rate, who basically told me that his support has seen zero process improvements for the past two years. Everything is manual. They had been growing so fast, so busy onboarding customers and responding to product issues that there was no time to create a better customer life-cycle process.

Solution: Customer success as a service to help startups get a pulse on customer happiness by analyzing feedback and designing process and UI improvements that thinks a few steps ahead. Give us your customer feedback (text and/or voice) and we will tell you what your customers are thinking, what's not working, and processes/UI/UX that will eliminate the issue they are having.

There has been a lot of threads* with people becoming disillusioned with the startup world.

A prominent startup figure has mentioned that there is a lot of posturing, positioning in the recruiting process. Great people just want to work with one another, but, I'm finding the interview process more and more stifled and ridiculous compared to 9 years ago - when I first started working with startups - and even 3 years ago.

I just want to work with one GREAT company for 30-40 years and am starting to think such a company only exists in more traditional sectors (hospitality etc).

Has anyone here ended their career in high tech and not looked back? (You probably wouldn't be on HN if you didn't look back :-P)

EG.,https://news.ycombinator.com/item?id=8177259 There's no search function for me to pull up threads with the title "programmers becoming disillusioned", there was a bunch of them.

* Edit: To think of it, is this just with SF Bay startups? I interviewed with about 15 startups, and they are noticably more fickle than East Coast startups.

I'm planning a move to the Bay Area soon from the DC area and am juggling a bunch of startup opportunities.

This open-ended question is probably for a startup person who has relocated from one coast to the other. What do you notice differently about startup founders, startup employees, and the general (non-tech related) public living in the area?

I'm interested in knowing more about the mindset, cultural and behavioral differences that struck you as dissimilar.

I'm planning on relocating to the Bay Area this summer and would like to get a feel for the traffic from/to the San Francisco Bay Area from neighboring areas such as Oakland Hills (15.3 miles).

Any suggestions, tips, caveats?

Hi everyone, I'm temporarily relocating to the bay area to accelerate my bootstrapped startup and am looking for a spare room/couch/sleeping area with a fellow techie.

I'm looking for a place to stay between September 1 until Thanksgiving Wednesday (November 26) and possibly afterwards. I'm willing to pay $200/mo or $500 for the entire duration, which about what I'm paying in Asia, the US Midwest and South America right now.

I'm not picky with where I live, as long as it's pet-free and smoke-free. About me: clean, minimalist, easy going.

Please email me directly yuzshan At gmail d0t com

Thanks!

Anyone with experience managing a 10+ person global application support team?

I'd appreciate some tips and pointers specific to working across timezones.

In the spirit of Who wants to be hired and who's hiring, I'm starting a thread for those who are looking for responsive, quality help that doesn't involve the exchange of money. I'm proposing short-term trades, hour for hour, like solve a specific intellectual problem and the objective is to help another person get up to speed on a blocker in a way that's more customized (with more qualitative wiggle room) than stackoverflow. It is likely that the giver and receiver is not the same person, so it might be a pay-it-forward arrangement on this thread.

Format: Open-ended - Briefly explain the purpose, what you're looking for, and what you can offer in return.

I'll start: This is for my MVP. I have a CS/development background but backend isn't my main strength. I'm looking for an hour or two of compressed MVC knowledge download, specifically to integrate backbone.js into my existing ROR app. I can help you with prioritization, product features, design or algorithms.