http://www.willjennings.net
Am considering "SPIN Selling" and "Major Account Sales Strategy" by Neil Rackham although I'm wondering whether the advice may be out of date as they're quite dated
Also "The Challenger Sale" by Matthew Dixon & Brent Adamson.
Any other recommendations or thoughts on the above books appreciated.
Any others?
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Everything Everywhere Service Management Centre Service Operations Bulletin
Ongoing Incident: Data Roaming becomes disabled after the upgrade to IOS6 on Apple devices.
Incident Priority: P2
Incident Reference: STK3780926
Service Impact: Upgrading to IOS6 software on Apple devices will disable outbound data roaming while customers are abroad.
Incident Start Date/Time: 25/09/2012 16:39
Brand Impacted: Orange
Incident Update: Further testing has indicated this to be a possible provisioning issue, further support teams have been engaged and a conference calls will take place. Next update 10:30 tomorrow.