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I'm currently developing qApp, a lightweight queue and appointment reservation management system for businesses (banks, clinics, shops, etc.). The idea is to let customers join a queue through a simple online form and receive updates via SMS — no apps, no complicated logins.
qApp will support two queue modes:
Normal queue: first-come, first-served.
Reservation queue: customers choose from available time slots.
Each business will also have:
A simple dashboard for managing queues and customers.
A pay-as-you-go model for service usage.
Authentication and session control built-in.
Goal: Create a simple, secure, and affordable solution for small and medium-sized businesses, with minimal complexity both for users and businesses.
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I'm looking for:
Feedback and suggestions on the overall idea
UX and product improvement ideas
Potential collaborations or partnerships
Any comments, advice, or even tough criticism is very welcome!