rdhn

6 karmaJoined January 12, 201111 submissions

Recent submissions

1

Ask HN: How much time do independent software devs spend on customer service?

There's more to creating a piece of commercial software than design, code, ship. What proportion of time do you have to spend on after-sales support e.g. user help, licence queries, collating bug reports, answering feature requests?

1rdhn15y ago0

Recent submissions

1

Ask HN: How much time do independent software devs spend on customer service?

There's more to creating a piece of commercial software than design, code, ship. What proportion of time do you have to spend on after-sales support e.g. user help, licence queries, collating bug reports, answering feature requests?

1rdhn15y ago0