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I have not been able to back up to CrashPlan in Sydney for nearly 5 days.
Even worse - YOU CANNOT RESTORE! When logging in to their site, you get the message "Unable to login to server".
How can a backup service leave their customers in the lurch for so long?
Suggest to all that have been screwed by their recent decision to kill their Home product, get the hell out of there as soon as you can.
The best I could get out of support was:
Hello,
Thank you for contacting Code42 Support!
Unfortunately, it appears there has been a problem with the server you mentioned (ECA-SYD) going down. Your files are still perfectly safe, but it's taking us a lot longer than usual to get the server back up and running. I do not have an ETA for a fix just yet, but I will let you know once I have more information.
You're certainly not the first person I've talked to who's having issues with this server, and I'm doing everything I can to bring more attention to the problem.
Please let us know if you have any additional questions or concerns, and I'll be more than happy to help!
Thanks, Redacted Code42 Support