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Ask HN: When both colleagues think the other is wrong, how to proceed?
Recently I was working with a colleague where we encountered a problem that required some troubleshooting. While trying different things we eventually reached an impasse, with multiple of the following:
A: "I'm pretty sure this won't work, I've tried it already. Here let me try it. See, it does't work"
B: "Well, I was reading this article here and it said to try it this way. Maybe you're missing something"
-- Heated argument --
-- Apologies exchanged --
What are some methods/strategies you've used to prevent the -- Heated argument -- phase before it happens?