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Ask HN: Facebook Business Manager hacked and now locked out of accounts
Sorry in advance, but it's my turn for HN big tech support.
Our Meta/Facebook Business Manager account was hacked July 12, despite having 2FA. The hackers got away with spending $800k on scam ads and got our business manager & all ad accounts blocked.
We’re an adtech business and are losing tens of thousands in revenue per day until our ad accounts are re-instated. We have several open tickets with Meta/Facebook but not getting in contact with anyone who seems to be able to help. Almost 2 weeks later and still no update.
Anyone at Meta/FB that can help or point us in the right direction?
Thanks in advance