ldubinets on Hacker News

1

Shimmer – Real-time meeting diagrams that run in the browser (opens in new tab)

(shimmerdiagrams.com)

2ldubinets10h ago1

2

Vanilla Python Packaging (opens in new tab)

(dubnest.com)

3ldubinets1y ago1

3

Yubico customer experience is terrible

I've bought a $700 YubiHSM and the documentation for using it is simply incorrect. It just does not work at all with the tools they publish.

Yubico's phone line is a 3rd party answering service and there is no way to reach them directly. They never called back after me making several tickets to call us.

It took a week for them to reply to an email support ticket and the person asked for basic troubleshooting information that I already put in the email.

How are they hoping to disrupt the HSM market if they fail to even support their devices when companies buy them?

twitter: https://twitter.com/LevDubinets/status/1093629155701211136

1ldubinets7y ago0

4