ceffio

Currently we use Sendgrid and are looking for more affordable alternatives without compromising on deliverability (5m emails sent/mo).

How has your experience been using Amazon SES? Any areas where it is lacking?

Recently, we've been having a lot of problems with stripe (transactions are falling because some issue when passing the token/customer to stripe). We are considering moving to another provider. I've used stripe in all my previous companies.

Any recommendations on which payment gateway to use? We want to own the entire checkout experience.

I am interested in hearing your experiences :)

[Edit] We are trying to find the root cause of the issue, a processor that allows us to talk to an engineer would be great.

[Edit] Checkout works correctly on test mode, but fails when running payments live. Customers have used their cards on other websites using stripe and transactions went smoothly.

I am having issues when processing a payment using stripe. I am using Stripe::charge and 80% of transactions are getting declined. Previously (20 days ago) everything worked smoothly.

According to stripe logs, a successful transaction has 3 steps: create a token (/v1/tokens), then the customer (/v1/customers) and finally generate the payment (/v1/charges). At the moment, all the transactions are falling when they receive the customer (/v1/customer). Stripe has been telling me it is an issue with the bank. But the bank it is telling me that they don't are receiving request for payments (transaction is falling on step #2).

I've talked to several friends and they are having the same issue, so hopefully someone from the HN community can help :)